Notice of Privacy Practices
Latched-N-Love, LLC
Effective Date: 07/24/2026
Your Health Information
Latched-N-Love, LLC is committed to protecting the privacy and confidentiality of your health information. Records may be created and maintained regarding the lactation and feeding services you receive.
This notice describes how your Protected Health Information (PHI) may be used and disclosed and how you may access this information.
Our Responsibilities
Latched-N-Love, LLC will:
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Maintain the privacy and security of your Protected Health Information as required by applicable law.
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Provide you with notice of our legal duties and privacy practices.
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Follow the privacy practices described in the notice currently in effect.
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Notify you following a breach of unsecured PHI when notification is required by law.
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Make updated privacy notices available when our privacy practices materially change.
How Your Information May Be Used or Disclosed
Your information may be used or disclosed as permitted by applicable law for purposes including:
Treatment and Coordination of Care
Information may be used or shared with healthcare professionals involved in your or your baby's care when permitted by law.
Payment
Information may be used or disclosed as necessary for billing, insurance claims, eligibility verification, payment, and related activities.
Healthcare Operations
Information may be used for appropriate administrative and operational activities associated with providing services.
As Required or Permitted by Law
Information may be disclosed when required or permitted by applicable law, including certain public-health, health-oversight, judicial, administrative, law-enforcement, or safety-related circumstances.
Other uses or disclosures requiring your authorization will not be made without your written authorization unless otherwise permitted or required by law.
Your Rights
As applicable under federal and state law, you may have the right to:
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Request access to or copies of your health records.
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Request correction or amendment of certain information.
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Request restrictions on certain uses or disclosures.
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Request confidential methods of communication.
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Request an accounting of certain disclosures.
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Request that information about services paid for completely out-of-pocket not be disclosed to a health plan when applicable legal requirements are met.
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Receive a paper or electronic copy of this notice.
You may ask questions about these rights or submit a privacy-related request by contacting Latched-N-Love, LLC.
Acknowledgment
Your electronic acknowledgment confirms that you received or were provided access to this Notice of Privacy Practices. It does not constitute authorization for uses or disclosures of PHI that otherwise require a separate written authorization.
Practice & Financial Policies
Latched-N-Love, LLC
Appointments
Standard lactation consultations are generally scheduled for approximately 45-60 minutes. The actual length of a visit may vary depending on the service scheduled and the needs of the parent-baby dyad.Arriving late may reduce the amount of time available for your consultation.
Cancellations & Missed Appointments
Please provide at least 24 hours' notice when canceling or rescheduling an appointment.Appointments canceled with less than 24 hours' notice and missed appointments may be subject to a $40 fee.Exceptions may be considered for emergencies or other circumstances at the discretion of Latched-N-Love, LLC.
Payment & Insurance
Payment for self-pay services is due according to the payment terms provided at the time of scheduling.When insurance is used, verification of benefits or acceptance of insurance information does not guarantee coverage or payment by your health plan.Patients are responsible for amounts determined to be their responsibility under applicable insurance requirements and agreements.
Communication
Phone, voicemail, text, email, patient forms, or other approved communication methods may be used for scheduling and administrative communication as appropriate.Latched-N-Love generally aims to respond to routine communications within 24–48 hours.Electronic communication has inherent privacy and security limitations. Please avoid using routine electronic communications for urgent medical concerns.
Emergencies
Latched-N-Love does not provide emergency medical services, and messages and electronic forms are not continuously monitored.For a medical emergency, call 911 or seek care from the nearest emergency department. Concerns regarding the immediate health or safety of a parent or infant should be directed to an appropriate medical provider.
Professional Boundaries & Social Media
To protect client confidentiality and maintain appropriate professional boundaries, personal social-media connections with current clients may be limited or declined.
Discontinuation of Services
Latched-N-Love may discontinue the professional relationship when services are no longer appropriate, repeated missed appointments or policy violations interfere with care, payment obligations are not met, the client's needs fall outside the consultant's scope of practice, or another provider or level of care is more appropriate.
When appropriate and reasonably possible, information regarding alternative resources or referrals will be provided.
Agreement
By accepting these Practice & Financial Policies, you acknowledge that you have had an opportunity to review them and agree to the policies applicable to the services you receive.
Informed Consent for Lactation Consulting
Latched-N-Love, LLC
I voluntarily request and consent to lactation consulting services provided by Latched-N-Love, LLC.
Lactation Services
Depending upon my concerns and the type of consultation, lactation services may include:
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Discussion of pregnancy, birth, medical, breast/chestfeeding, pumping, and infant feeding history.
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Observation and assessment of breastfeeding or chestfeeding.
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Assessment of breasts and nipples when relevant and with consent.
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Observation or assessment of infant feeding and oral function within the IBCLC scope of practice.
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Observation of pumping and use of lactation-related equipment.
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Education regarding positioning, latch, milk production, pumping, milk expression, supplementation, bottle feeding, and other lactation or infant-feeding topics within the consultant's scope.
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Demonstration or recommendation of appropriate techniques or equipment.
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Development of an individualized lactation care plan.
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Follow-up recommendations.
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Referral to physicians or other qualified healthcare professionals when appropriate.
I understand that I may ask questions and may decline or stop any assessment, observation, technique, or recommendation at any time.
Scope of Lactation Consulting
I understand that lactation consulting does not replace medical care for me or my baby.An IBCLC assesses and manages lactation and breastfeeding concerns within the IBCLC scope of practice and refers to other healthcare professionals when assessment, diagnosis, or treatment outside that scope is necessary.I understand that I should contact my physician, my baby's healthcare provider, or another appropriate healthcare professional regarding medical concerns.
Outcomes
I understand that individual lactation and feeding outcomes cannot be guaranteed.
Feeding circumstances and milk production may change over time, and recommendations may need to be modified based on my response, my baby's response, new clinical information, or recommendations from other healthcare providers.
I agree to communicate significant changes or concerns that may affect the lactation care plan.
Coordination of Care
Information relevant to treatment, payment, or healthcare operations may be used or disclosed as permitted by applicable law.
When a disclosure requires my specific written authorization, Latched-N-Love, LLC will obtain that authorization separately.
Consent
I have had an opportunity to review this information and ask questions.I voluntarily consent to receiving lactation consulting services from Latched-N-Love, LLC and understand that I may withdraw my consent for future services.
Telehealth Informed Consent
Latched-N-Love, LLC
Effective Date: 08/24/2026
Telehealth Services
Telehealth allows lactation consulting services to be provided remotely using secure video, audio, and other electronic communication technologies.
I understand that a telehealth lactation consultation may include discussion of my health and feeding history, observation of breastfeeding or pumping, visual assessment of positioning and latch, education, development of a lactation care plan, and other services that can appropriately be provided remotely within the IBCLC scope of practice.
Benefits and Limitations of Telehealth
I understand that telehealth may provide convenient access to lactation support without requiring an in-person visit.
I also understand that telehealth has limitations. A virtual consultation may not allow the same degree of physical or clinical observation that would be possible during an in-person consultation. Certain assessments, measurements, examinations, or observations may be limited or may not be possible remotely.
If my lactation consultant determines that my concerns cannot be adequately assessed or managed through telehealth, I may be advised to obtain an in-person lactation consultation or evaluation from my physician, my baby's healthcare provider, or another appropriate healthcare professional.
I understand that telehealth lactation services do not replace necessary medical evaluation or emergency care.
Technology and Privacy
Latched-N-Love, LLC will take reasonable measures to protect the privacy and confidentiality of telehealth communications in accordance with applicable privacy requirements.
I understand that telehealth involves electronic communication and that, despite reasonable safeguards, technology carries potential risks including interruption, unauthorized access, technical failure, poor audio or video quality, or loss of connection.
If technical difficulties interfere with the consultation, the visit may be continued using another appropriate method, rescheduled, or converted to an in-person visit when appropriate.
I agree to participate in telehealth sessions from a location that provides an appropriate level of privacy whenever reasonably possible.
Recording and Images
Telehealth sessions will not be audio- or video-recorded by Latched-N-Love, LLC without my knowledge and appropriate consent.
Photographs, screenshots, video recordings, or other identifiable images will not be used for purposes outside my care without appropriate authorization when authorization is required.
My Responsibilities
I agree to provide information that is accurate and complete to the best of my knowledge and to communicate significant changes or concerns that may affect my care or my baby's feeding.
I understand that I may be asked to reposition my camera, demonstrate feeding or pumping techniques, or assist with observations that would ordinarily be performed directly during an in-person consultation.
I may decline any requested observation or demonstration.
Emergencies
Telehealth lactation services are not emergency medical services, and Latched-N-Love, LLC does not continuously monitor electronic communications.
If I believe that I or my baby is experiencing a medical emergency, I understand that I should seek immediate medical attention through appropriate emergency services rather than relying on a telehealth lactation consultation.
Right to Withdraw Consent
Participation in telehealth is voluntary.
I may ask questions about telehealth services before or during my consultation, and I may withdraw my consent to receive future services through telehealth at any time. Withdrawing telehealth consent will not prevent me from requesting other available services from Latched-N-Love, LLC.
Consent
By electronically acknowledging this Telehealth Informed Consent, I confirm that I have had the opportunity to review this information and ask questions.
I understand the potential benefits and limitations of telehealth and voluntarily consent to receive lactation consulting services through telehealth from Latched-N-Love, LLC.